L48.AI - Terms of Service

Effective Date: February 21, 2025 These Terms of Service ("Terms") govern your access to and use of Eaglei Health's platform, website, and services ("Services"). By using Eaglei Health, you agree to comply with these Terms. If you do not agree, please do not use our Services.

1. Introduction

Eaglei Health provides AI-powered solutions to optimize Value-Based Care administration, streamline healthcare operations, interact with constituents, and enhance patient outcomes. These Terms apply to all users, including healthcare providers, payers, administrators, and other stakeholders.

2. Use of Services

You may use L48.AI Services only in compliance with these Terms and all applicable laws. By accessing our platform, you agree that you will:

• Use the Services only for their intended purpose in healthcare administration and management.
• Provide accurate, current, and complete information when using our platform.
• Maintain the confidentiality of any login credentials and account information.
• Not misuse the Services by attempting unauthorized access, distributing malware, or engaging in any fraudulent activity.
• Comply with all relevant healthcare, data privacy, and regulatory laws, including HIPAA, GDPR, CCPA, and CMS requirements.

L48.AI reserves the right to suspend or terminate accounts that violate these terms.

3. Data Privacy & Security 

We are committed to protecting your data. By using Eaglei Health, you acknowledge and agree to our Privacy Policy, which details how we collect, store, and process your information.

• HIPAA & GDPR Compliance: Eaglei Health follows strict industry standards to safeguard sensitive healthcare data.
• User Responsibility: You are responsible for ensuring that any data you enter into Eaglei Health complies with applicable regulations and does not violate patient privacy laws. 
• Security Measures: We use encryption, secure access controls, and real-time monitoring to protect user data. 

For full details, please review our [Privacy Policy]. 

4. Account Registration & Responsibilities

To access certain features of Eaglei Health, you may need to create an account. You agree that:

• You will provide accurate and complete information during registration.
• You will not share your login credentials or allow unauthorized access to your account.
• You are responsible for all activity that occurs under your account.

Eaglei Health is not liable for any unauthorized access due to user negligence. If you suspect a security breach, contact us immediately at support@l48.ai.

5. Intellectual Property

Eaglei Health and its associated content, software, logos, and trademarks are the property of Eaglei Health and protected under applicable intellectual property laws. You may not:

• Copy, modify, or distribute any part of the Services without written permission.
• Use our trademarks or branding without authorization.
• Reverse-engineer, decompile, or attempt to extract source code from our software.

Unauthorized use of L48.AI’s intellectual property may result in legal action.

6. Service Availability & Modifications

L48.AI strives to maintain continuous service availability but does not guarantee uninterrupted or error-free operation. We may:

• Update, modify, or discontinue certain features at any time.
• Perform scheduled maintenance that may temporarily affect service availability.
• Implement security patches and improvements without prior notice.

We are not responsible for losses due to downtime, maintenance, or system modifications.

7. Fees & Payments

f you subscribe to L48.AI’s paid services, you agree to:

• Pay all applicable fees as outlined in your contract or subscription plan.
• Keep billing information accurate and up to date.
• Comply with our payment terms and policies.

Failure to pay may result in suspension or termination of your access to Eaglei Health’s Services. For billing inquiries, please contact billing@l48.ai.

8. Termination of Services

L48.AI reserves the right to suspend or terminate accounts under the following conditions:

• Violation of these Terms or any applicable laws.
• Misuse, unauthorized access, or fraudulent activity.
• Non-payment of fees (if applicable).
• Business or regulatory requirements.

You may terminate your account by contacting support@l48.ai, but some data may be retained as required by law.

9. Limitation of Liability

L48.AI provides its Services on an "as-is" and "as-available" basis. We are not liable for:

• Indirect, incidental, or consequential damages resulting from the use or inability to use our platform
• Errors, service interruptions, or data loss beyond our reasonable control.
• Third-party actions affecting system performance or security.

Our total liability under these Terms shall not exceed the fees paid by you (if applicable) for the Services in the last six months.

10. Indemnification

By using Eaglei Health, you agree to indemnify and hold harmless L48.AI, its affiliates, employees, and partners from any claims, damages, or legal actions arising from: 

• Misuse of the Services.
• Violation of these Terms or any applicable laws.
• Unauthorized access or data breaches due to user negligence.

11. Governing Law & Dispute Resolution 

These Terms shall be governed by the laws of [Your Jurisdiction]. Any disputes shall first be attempted to be resolved through negotiation. If unresolved, disputes will be settled through arbitration in [Your Jurisdiction], in accordance with applicable arbitration laws.

12. Changes to These Terms

We may update these Terms periodically. Significant changes will be communicated through our website or email notifications. Continued use of Eaglei Health after updates signifies acceptance of the revised Terms. 

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@l48.ai

Phone: [+X (XXX) XXX-XXXX]

Address: [Company Address]